Shipping and return policies for Fallen Tree Records

Shipping Info
Shipped via Canada Post. CDs are shipped "oversize lettermail" (no tracking). LPs are shipped with tracking within Canada, and as air mail with no tracking for international destinations (including the US). Delivery times are typically 1-9 business days in Canada, 4-19 for US, 9-24 for international.
We aim to ship out all orders by the end of the next business day, however because of staff holiday or other attenuating circumstances, there may be times when shipments are delayed. We will always try to communicate these delays to you in a timely manner, and appreciate your understanding.
Return Policy
All sales are final, unless defective product is proven. Please email contact@fallentreerecords.com with any issues.